Batch

Batch is a cutting-edge Customer Engagement Platform (CEP) designed for large enterprises, particularly in retail, banking, media, luxury, and services, catering to millions of B2C audiences. Founded in 2015 by Antoine Guénard and Simon Dawlat, the company has grown to a team of 90, headquartered in Paris and Lyon, with additional offices in the UK and DACH region. Batch serves over 350 enterprise clients across EMEA, including renowned brands like LVMH and L’Oréal, processing over 2 billion data points and delivering more than a trillion messages each year.

Batch's innovative platform addresses the complexities of modern marketing by providing an all-in-one solution for real-time customer data collection, multi-channel CRM campaign management, and seamless integration with existing MarTech solutions. Their vision is to empower brands to establish personalized customer relationships, reimagining how CRM is executed on a large scale. With a focus on enhanced user experiences, Batch is dedicated to transforming the landscape of customer engagement.