coview

Coview is a pioneering brand dedicated to enhancing customer experience through innovative support tools tailored for Software as a Service (SaaS) products. By removing the frustration of explaining technical issues in words, Coview allows customers to effortlessly share their screen or capture screenshots with just a click. This user-friendly service includes features such as screen recording, seamless browser screen sharing, and on-page step-by-step instructions, ensuring a smooth communication process between support agents and clients.

The Coview platform is designed for full compatibility across all browsers, including older versions like Internet Explorer 9, making it accessible to a broad audience. It also integrates seamlessly with popular ticketing systems like Jira and Asana, streamlining workflows without major disruptions. Built-in GDPR compliance and sensitive information masking ensure that customer data remains secure. By revolutionizing the way support teams address issues, Coview ultimately empowers both customers and support staff to resolve problems more efficiently and effectively.