Freshworks Inc

Freshworks is a leading provider of AI-powered business software designed to enhance customer engagement and operational efficiency across various sectors. Catering to over 60,000 global customers, Freshworks offers a suite of user-friendly solutions that streamline customer service, sales, and IT management. Among its flagship products are Freshdesk, an intuitive customer support platform that facilitates seamless interactions; Freshservice, which modernizes IT service management with an integrated approach; and Freshsales, an AI-enabled CRM that empowers sales teams to increase productivity through automation.

Freshchat, another innovative offering, provides multi-channel live chat and AI-driven bots for enhanced customer communication. Additionally, Freshmarketer supports businesses with a comprehensive multichannel marketing automation platform. Freshworks' tools are designed for businesses of all sizes, combining ease of use with powerful features, and are complemented by the generative AI capabilities of Freddy AI. With a focus on creating happier employees and more satisfied customers, Freshworks is reshaping how companies manage relationships and workflows efficiently.