Gorgias

Gorgias is a cutting-edge helpdesk solution specifically designed for e-commerce stores, aiming to revolutionize customer support. Founded in 2015 in Paris, Gorgias quickly evolved from a simple email automation tool to an all-in-one support platform, serving over 12,000 merchants, including well-known brands like Steve Madden and Glossier. Gorgias empowers businesses to provide multichannel customer service from a single application, integrating platforms like Shopify, BigCommerce, and Magento.

With features such as automated responses, real-time performance statistics, and AI-driven functionalities, Gorgias enhances productivity and customer satisfaction. The platform enables businesses to centralize customer interactions across various channels, including email, social media, live chat, and SMS. Gorgias values transparency, excellence, and ownership while championing sustainable workplace practices as a certified B Corporation. As it continues to grow, Gorgias is committed to transforming the e-commerce customer experience, making it seamless and efficient for both brands and shoppers alike.